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of americans are visiting which is great news. unfortunately the site was only designed to handle six users at a time. >> internal memos are showing that six people only six people signed up on day one of the healthcare exchange program. >> what we learned from selected cherry picked leaks from the republican committee is that there are notes out there from a contractor that make estimates about figures related to enrollees in the early days of this process. >> we do not have any reliable data around enrollment, which is why we haven't given to date. >> now we know why the administration is so secretive about the numbers. >> we don't know if those enrollments occurred. they could have been insiders playing test games. >> we knew there would be low enrollment figures initially. >> numbers don't get better. >> the number was just beyond embarrassing. >> there is only one way obama care has a chance to make it. the young and healthy must enroll. so, are they? "on the record" hit the streets to ask them. >> more in favor of the fine, mostly just -- you know, like i said i'm
care website to none at all. the federal government is shutting down, center pose for accessing obama care. it will happen thu tomorrow. another wrinkle none theless in a pr disaster. >> the failure of the obama health care launch is a disaster. >> making a first impression that the white house did not want. this matters, obama care affects one- sixths of the u.s. economy. not to mention your own economy. why is going off line again. >> one of the nation's busiest airports is in the seen. >> it is like a dream. it was not real. it was so intense and not normal to hear that. >> the attack like this tests our resolve and who we are and respond. the line of fire and recovery. >> in moments, the now evidence that the killer may have had a specific target in mind. and a city's response in the face of tragedy becomes a point of national pride for all of us and celebrating boston strong. i am harris faulkner. down again. that is linking americans to health care exchanges will go off line in a few hours from now. the site will be down for an e
this process before, maybe not, but google, or twitter, these guys who have actually spent a lot of time and effort in building these type of web sites would know and would be able to foresee what type of problems are there, and maybe having them advise. >> i agree. that would have been nice in the three years this was in the planning stages. didn't happen, but may maybe hope springs eternal, it's not too late to fix this. do you think it's do-able, but just working off the structure they have, that the structure is sound? you can beef up the capacity and that once in, people will be pleasantly surprised and realize it is a very web-friendly environment and good for the user. >> sure. >> as to my colleague said here, the consumer has to be identified for the first stem when they come into the web site. right now it's very general. of you take acknowledge average consumer and ask elementary, basic questions, you separate that user long a process of user interface, by the time they get to the third page, you isolated the information they're looking for. right now it's congested. yo
. >> millions of americans are visiting, which is great news. unfortunate unfortunately, the site was only designed to handle six users at the time. >> they revealed the website wait times are getting dramatically better, though it's interesting on monday, the president will be addressing his political organization ofa on health care, a sign he still needs to rev up his political base. >> ed, thank you. >> ultimately, all of the obama care problems are not about politics but about people. tonight, senior national correspondent john roberts introduces us to some who are facing life-changing decisions because of the new law. >> betsy could be the poster child for the unintended consequences of obama care. >> i was very happy with my plan. but then i got the letter saying it was no longer available and i would need to choose a new one. >> her plan was dropped because it didn't include maternity care. she's 52, her son is 24, and she doesn't plan to have more kids. to replace the coverage she has, her premiums would go up from $454 a month to $871. her options on the obama care websit
every day. healthcare starting under $40 a month. i got education benefits. i work at walmart. i'm a pharmacist. sales associate. i manage produce. i work in logistics. there's more to walmart than you think. vo: opportunity. that's the real walmart. . >>> is it a record? details of this monster wave and the man riding it is coming up. documents showing the administration was warned about the obama care website a month before its disastrous debut. our situation room special report. obama care under fire. that's coming up right at the top of the hour. wheat us. use the hash tag sit room. ♪ norfolk southern what's your function? ♪ ♪ hooking up the country helping business run ♪ ♪ trains! they haul everything, safely and on time. ♪ tracks! they connect the factories built along the lines. and that means jobs, lots of people, making lots and lots of things. let's get your business rolling now, everybody sing. ♪ norfolk southern what's your function? ♪ ♪ helping this big country move ahead as one ♪ ♪ norfolk southern how's that function? ♪ her busy saturday be
apologize. >> chairman fred upton accused sebelius and others of false advertising prior to the launch. >> over the months leading up to october 1 launch, the secretary and her colleagues at hhs repeatedly looked us in the eye and testified that everything was on track. >> after a lot of finger pointing in recent weeks, marsha blackburn from tennessee preced on who is to blame and asked if it was any of the top medicare officials. >> michelle snyder is the one responsible for this debacle? >> well -- excuse me, congresswoman. michelle snyder is not responsible for the debacle. hold me accountable for the debacle. i'm responsible. >> in four than four weeks after the launch, the website was taken off line again last night and remained out of commision all morning. >> the program has crashed and burned at least three times and the user is still having problems. it's been down the whole time you have been testifying. the system is down at this moment. >> fixing it by the end of november is the administration's goal with some expressing concern about the ultimate price tag on wh
that will be working on from about 9:00 p.m. tonight until 9 tomorrow morning. but the failed web site being called, quote, just the tip of the iceberg, according to indiana senator dan coats who gave this week's gop address. molly henneberg is live in washington with more. hi, molly. >> reporter: hi. yes. tip of the iceberg. dan coats continued that line and suggested americans will be, quote, stuck on board this titanic unless congress acts. senator coats also challenged the president on his repeated pledge to people who could keep their health insurance if they like it under obamacare. >> well, tell that to over 300,000 people in florida who have received cancellation notices or the nearly 1 million californians that may see their health care insurance plans disappear. tell that to the tens of thousands of hoosiers in my state that will see similar notices arriving in their mailboxes. >> reporter: the president contends even if an insurance company drops a plan, it now has to offer these clients other, more comprehensive plans that meet obamacare standards. the white house says it d
accurate, all right. that it is, once it gets all sorted out, going to be a panacea on the healthcare front. and you say? >> well, i was shocked, frankly, that the president, after we heard dozens of letters on the hill today, the congressionals were asking sebelius questions, we heard all these letters from constituents about how their rates are skyrocketing and, yet, the president is sticking with the line that their rates are going to be lower. their premiums are going to be lower. he is digging. in and on the question about whether you are going to lose your insurance. i thought he dug. in he almost the president went out there and said you can keep your insurance policy even though in 2010 the regulations made it clear that 40 to 62% of people with -- who were self-insured were going it lose. >> did he read that? i doubt it. >> the president understands the plan and he knows that in order for enough people to go into the obama care exchanges, they are going to have to lose their current insurance. he had to have understood that's the only way it's sustainable. i have to say i think it
work, over 400 people are promoted every day. healthcare starting under $40 a month. i got education benefits. i work at walmart. i'm a pharmacist. sales associate. i manage produce. i work in logistics. there's more to walmart than you think. vo: opportunity. that's the real walmart. >>> we are following developing news at this hour. a lone suspect entering los angeles international airport and opening fire. the terrifying situation unfolded earlier this morning with multiple victims shot. the airport evacuated, flights grounded. the situation that law enforcement officials say is always at the front of their minds. >> not more than three weeks ago, we took every one of our officers, our patrol officers, and a couple hundred officers from the los angeles police department, and we practiced the exact scenario that played out today. we played out today. and i was talking to the officers involved in this particular incident a few minutes ago. and they said that that training was critical to how they responded to this. >> joining us now, heather mcgee, vice president of, and
healthcare act -- president's healthcare act. the tough questions that kathleen sebelius is facing. >>> santa rosa grieves the death of a 13-year-old shot and killed while holding a replica gun >>> good morning. live pictures from union city where fire crews are on the scene of a warehouse fire. this started about two hours ago. it's pretty well contained. there were some scary moments for people inside the at -- the area. >>> steve, i couldn't wait to turn the heater on. >> yes, it's cold. it will be sunny. mostly clear skies. a lot of 30s popping up. sunshine and a little bit warmer. not a lot. 36 book ends, santa rosa and napa, a lot of 40s or low 40s for many. including san jose which has gone to 44. redwood city, 42. there's 30s up in the santa cruz mountains. san francisco, a couple of up floor 40s. go for a high of 61. clear in reno. 389 eureka. even some cool readings on the north coast. this system will fall apart. cold, sunny. patchy fog in the north bay that will burn off and cool to mild on the highs. if you are in the sun, it's not bad. if you are in the shade, it's cooler. 50s,
this morning when she testifies about the problematic roll out of the website, in her prepared remarks to the hearing she blames the contractors hired to build the website. at a hearing last week the contractors blamed the government. many republicans blame her and want her to resign. >> expecting this secretary to be able to fix what she hasn't been able to fix during the last three and a half years is unrealistic, it is throwing good money after bad. it is time for her to resign, someone else to take char. >> now later today president obama travels to boston where he will call for patience with the roll out of the affordable care act. he will talk about the difficulties massachusetts had when it launched its own insurance reform that is now popular. the face of the website has changed. namely it doesn't feature the face of the smiling woman anymore. she was taken off the website over the weekend and replaced with icons of the 4 ways people can sign up. the shot of the smiling woman came from a stock photo library, there are rots it was removed when people start
members say it can cost $170,000 to recruit and train each new officer. >>> the nation's top healthcare official is apologizing for the botched rollout of the insurance website. kathleen sebelius told lawmakers she's responsible for the snags. jacqueline fell is just back from the hearing where sebelius testified and joins us live. jacqueline? >> reporter: tori, the secretary is pledging to make the law work. but sebelius made clear, trouble runs deeper than just this dysfunctional website. kathleen see bell just called -- sebelius called this a debacle. the troubles were apparently a surprise. she testified she did not expect any hiccups when the website went online october 1st. >> i'm as frustrated and angry as anyone with the flawed launch of healthcare dowt gov. so let me say directly to the americans, you deserve better. i apologize. >> reporter: californians have their own functioning website run by the state. but the others, still face glitches trying to buy health insurance online. house republicans brought up reports of americans losing existing policies because of the law. seb
grilling from congress on the rollout debacle of and president obama heads to boston to talk up the program. >>> remember the movie "casablanca"? the leader of nsa intelligence likens the wire tapping controversy to the film. >>> and a wine shortage predicted for our future. >>> only minor injuries from this crash. >>> a woman plans to give overweight children letters rather than candy for halloween. >>> good morning. i'm mara schiavocampo. obama care will be on the spotlight again today on capitol hill. for the first time the administration issued a direct apology for the problem-plagued website. tracie potts joins us with the latest. what can we expect today? >> reporter: you can expect pointed questions to kathleen sebelius. we've been looking through this, there are eight pages of prepared testimony where she'll talk about the problems with the website, but critics also want to know it tnoknow did the gove about the problems in advance and can americans even afford this insurance. today kathleen sebelius will tell congress that health care to the go
. but with unitedhealthcare, i get information on quality rated doctors, treatment options and estimates for how much i'll pay. that helps me, and my guys, make better decisions. i don't like guesses with my business, and definitely not with our health. innovations that work for you. that's health in numbers. unitedhealthcare. i don't miss out... you sat out most of our game yesterday! asthma doesn't affect my job... you were out sick last week. my asthma doesn't bother my family... you coughed all through our date night! i hardly use my rescue inhaler at all. what did you say? how about - every day? coping with asthma isn't controlling it. test your level of control at, then talk to your doctor. there may be more you could do for your asthma. and better is so easy withrning you cabenefiber.o something better for yourself. fiber that's taste-free, grit-free and dissolves completely. so you can feel free to add it to anything. and feel better about doing it. better it with benefiber. i asked my husband to pay our bill, and he forgot. you have the it card and it's your first time missin
create a personalized healthcare experience that works for you. and you. and you. with 50 years of know-how, and a dedicated network of doctors, health coaches, and wellness experts, we're a partner you can rely on -- today, and tomorrow. we're going beyond insurance to become your partner in health. humana. ♪ hooking up the country whelping business run ♪ to become your partner in health. ♪ trains! they haul everything, safely and on time. ♪ tracks! they connect the factories built along the lines. and that means jobs, lots of people, making lots and lots of things. let's get your business rolling now, everybody sing. ♪ norfolk southern what's your function? ♪ ♪ helping this big country move ahead as one ♪ ♪ norfolk southern how's that function? ♪ i started part-time, now i'm a manager.n. my employer matches my charitable giving. really. i get bonuses even working part-time. where i work, over 400 people are promoted every day. healthcare starting under $40 a month. i got education benefits. i work at walmart. i'm a pharmacist. sales associate. i manage produce. i w
after went down over the weekend adding fuel to the criticism and more fodder for snl. >> i have a number of friendly tips to help you deal with those problems. for example, have you tried restarting your computer. sometimes it helps to turn the computer off and turn it back on. we don't know why. it just does. >> poetic license, the literally legend maya angelou joins us this hour. children's love for books. >> good day, i'm andrea mitchell in washington. edward snowden's leaks keep coming faster than the white house can even respond. over the weekend the nsa claimed president obama had no idea angela merkel's personal cell phone was tapped back since 2002. so how credible is that denial? joining me now is chuck todd nbc's white house correspondent, political director and host of "the daily rundown." "new york times" white house correspondent mark landler who had a fascinating interview with national security adviser susan rice. that was in the sunday times. mark, first to you. this white house denial that the president even knew about the snowden leaks regarding ange
, a document that clearly shows when the white house got the warning the website was a disaster in the making. >> reporter: cnn learned at the obama administration was warned in september the obama care website wasn't ready to go live. the main contractor, cgi issued this confidential report to the agency overseeing the rollout. it warned of risks and issues. the report gave the highest priority thing to things like we don't have access to monitoring tools, not enough time in schedule to conduct adequate performance testing and hub services are intermittently unavailable, short for the site isn't working sometimes. cgi in september said they are putting a team in place ato alert when the hub goes down. the head of cms, the agency that received the report kicked off testimony by saying she's sorry. >> we know consumers are edge tore purchase this coverage and millions of americans that attempted to use to shop and enroll, i want to apologize to you that the website has not worked as well as it should. >> reporter: marlin was peppered with questions a
to try to repeal social security. but they are gambling that democrats only healthcare now, just not obama care but if anything goes wrong anywhere, if you don't like your doctor or hospital, they are going to blame obama and obama care. if -- health care costs continue to go up as they very likely will if people continue to lose their insurance, as they always have, people will figure they will blame obama care. they are making a long-term gamble that the program won't work and trying to ensure that. >> this period, if you think about it, should be a blissful moment for the president who has been fighting for health care reform for five years now. that day has come, it's here, you have the exchanges open in 50 states. you are more and more governors seem like they are embracing the health care expansion for the poor. this has been one of the toughest weeks since the bill was signed three years ago. you have to ask the question, he has got to explain a lot in this speech later today. obviously kathleen sebelius took a lot of blame this morning saying i'm responsible for this. is
day. healthcare starting under $40 a month. i got education benefits. i work at walmart. i'm a pharmacist. sales associate. i manage produce. i work in logistics. there's more to walmart than you think. vo: opportunity. that's the real walmart. explaining my moderate to severe so there i was again, chronic plaque psoriasis to another new stylist. it was a total embarrassment. and not the kind of attention i wanted. so i had a serious talk with my dermatologist about my treatment options. this time, she prescribed humira-adalimumab. humira helps to clear the surface of my skin by actually working inside my body. in clinical trials, most adults with moderate to severe plaque psoriasis saw 75% skin clearance. and the majority of people were clear or almost clear in just 4 months. humira can lower your ability to fight infections, including tuberculosis. serious, sometimes fatal events, such as infections, lymphoma, or other types of cancer have happened. blood, liver and nervous system problems, serious allergic reactions, and new or worsening heart failure have occurred. bef
developments for us. >> there is even more than that. the latest salvo over came just this afternoon when three house republicans slammed health and human services secretary kathleen sebelius for blaming problems with the rollout on the government shutdown. but the latest issue with the website wasn't political at all. it was another big technical problem over the weekend that only got fixed today. is it working or not? 27 days after it was supposed to be open for business, the website crashed again over the weekend. it was up and running again on monday. the administration blames this latest problem on one of the 56 contractors for the project, a subsidiary of verizon called terremark which was responsible for website capacity issues. >> the technical team continued troubleshooting the issue with the online creation account process. >> reporter: meanwhile, the administration had other pressing problems. a triple threat on capitol hill. republican chairman darrell issa and his house reform and oversight committee wanted a slew of documents
mandate on, yes or no? >> i don't know. >> i do. it's no. on october 15th "politico" reported that if the online system for getting into obamacare coverage is rickety, the system for getting out of the mandate doesn't even exist yet. hhs says it will take another month at least for the administration to finalize the forms for the hardship exemption from the individual mandate. why has it taken three and one half years to finalize a simple application form for an exemption from the individual mandate? >> well, sir as you know the individual mandate is not in place until next year. we have, made it very clear that if somebody is medicaid eligible in a state that doesn't choose -- >> my last question and my last second, estimated 16 million people in the individual market have or will receive cancellation notices, stating their health insurance coverage does not meet minimum coverage requirements of the affordable care act. the bill specifically grants, you, madam secretary the power to determine cite sear yaw for hardship exemption. will you provide all of these indivi
and compare costs. it doesn't usually work that way with health care. but with unitedhealthcare, i get information on quality rated doctors, treatment options and estimates for how much i'll pay. that helps me, and my guys, make better decisions. i don't like guesses with my business, and definitely not with our health. innovations that work for you. that's health in numbers. unitedhealthcare. maestro of project management. baron of the build-out. you need a permit... to be this awesome. and from national. because only national lets you choose any car in the aisle... and go. you can even take a full-size or above, and still pay the mid-size price. (aaron) purrrfect. (vo) meee-ow, business pro. meee-ow. go national. go like a pro. [kevin] paul and i have been [paul] well...forever. [kevin] he's the one person who loves pizza more than i do. [paul] we're obsessed. [kevin] we decided to make our obsession our livelihood. [kevin] business was really good. [kevin] then our sauce supplier told me: "you got to get quickbooks." [kevin]quickbooks manages money, tracks sales and expen
it a promise broken. >> if you like your health care plan, you'll be able to keep your healthcare plan, period. >> yeah, right. >> well, our next guest, a republican, says he can fix it. senator ron johnson joins us next. >> then file this under worst date ever. one guy's plans ruined when this shipping container came crashing down. how they made it out alive. ♪ [ coughs, sneezes ] i have a big meeting when we land, but i am so stuffed up, i can't rest. [ male announcer ] nyquil cold and flu liquid gels don't unstuff your nose. they don't? alka seltzer plus night fights your worst cold symptoms, plus has a decongestant. [ inhales deeply ] oh. what a relief it is. [ inhales deeply ] save your coffee from the artificial stuff. ♪ switch to truvia. great tasting, zero-calorie sweetness... ...from the stevia leaf. >>> what do you say to mark and lucy in my district who had a plan, they liked it. it was affordable. but it is being terminated and now they do not have health insurance. >> insurance companies cancel individual policies year in and year out. there are one-year contract with individu
for the affordable care act. sunday a senior white house aid insisted the president was told the website would work on day one but said that's no excuse. >> the website failures are absolutely inexcusable. >> the website was down for repairs this weekend. a new poll shows 48% of americans believes the government has done a poor job of implementing the healthcare law. >> the president's concern is not poll numbers but getting this website working so millions of americans have access to affordable health insurance. >> republicans are skeptical. >> they're trying to change a tire on a car going 75 miles per hour down the expressway. >> even some democrats want taken down for repairs. >> i said this directly to the president's chief of staff, they aught to take down the website. >> americans are learning more about the new law. 55% of those polled say they now know enough to understand how it impacts them. that's up 8%. susan mcginnis, wjz eyewitness e administration said by the middle of this month they will release numbers if show how many people signed up. >>>
the application tool for some on elizabeth cohen joins us now with the latest information. what's the current problem right now? at least for parts of the country, the system still remains down. is that right? >> it's really spotty. many people have not been able to log on. i logged in this morning wise and it worked. several colleagues could not log in and got this message. the system is down at the moment. we seem to have a new culprit. a subsidiary of verizon had a network failure that affected other sites, as well. so this seems to be a new new glitch we're looking at. >> is there a time frame when this current problem will be fixed and what the obama administration is advising people to do during these crucial hours? >> i'm going to quote a press release from the department of health and human services. they said we'll get this fixed as soon as possible. which doesn't sound promising. in the meantime, you can get on the phone. the operators answer calls quickly. you can go in person to many sites around the country. you can also try snail mail. i'll tell you, these processe
major problems. before obama care, many americans were apathetic to that but now because healthcare effects them directly, the situation is changing. it's no longer satisfactory for mr. obama to say is he going to get to the bottom of things because, number one, he never does. and, number two, there just too many screw ups. the administration had three and a half years to roll out the affordable healthcare law. and it spent close to a billion taxpayer dollars preparing for the rollout. yet, there is mass chaos. finally, throughout history, people have gotten the government they deserve. i'm not going to say anything more. and that's the memo. now for the top story tonight, reaction. joining us from reaction brit hume who has covered 8 presidents in his career. have you ever seen another president govern the way mr. obama is governing? >> not exactly, bill. all the presidents that i have witnessed have used a similar management style in the sense that they use a similar management structure. you know, staff structure at the white house. the cabinet agencies. the omb to supervise spen
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to apologize for the troubled rollout. >> to the millions of americans who have attempted to use to shop and enroll in health care coverage, i want to apologize to you, that the website has not worked as well as it should. i want to assure you that can and will be fixed and we are working around the clock to deliver the shopping experience that you deserve. >> now, you didn't think that would be enough for congressional republicans, did you? no, indeed. they have already moved on to their newest, latest favorite line of attack. >> if you like your health care plan, you can keep it. is that a true statement? >> the white website says if you want to keep the health insurance you've got, you can keep it. and now they're being told they can't. that's a lie. >> yeah, that's the one. the claim that millions of americans are losing the insurance they know and love. ms. tavener did come with an answer when she was allowed to give one and the white house weighed in on the effects of the affordable care act on the 5% who currently purchase on the individual mar
frustrated with the flawed rollout of, i do appreciate your longstanding commitment to improving the health care options for all americans. and fixing this website quickly. i think it's important to note that in my home state of california, and other states, as well, the new exchange marketplace, we call it covered california, is working. and rates are as much as 29% less than those that they found on the marketplace last year. i'm thankful my constituents now have this option, and as i look around to implementation nationwide, it seems clear to me that political decisions in individual states have really made the difference for consumers. the governors and legislators, state legislators, that embraced this law are delivering for their communities, but those elected who are trying to ignore the opportunities presented and continue to throw up roadblocks should not now seem surprised that there are significant bumps along the way. this seems, to me, to be completely disingenuous. having embraced the law since open enrollment began october 1st, californians have starte
through these marketplaces really are. now ultimately, this website,, will be the easiest way to shop for and buy these new plans, because you can see all these plans right next to each other and compare prices and see what kind of coverage it provides. but, look, there is no denying it. right now the website is too slow, too many people have gotten stuck. and i am not happy about it. and neither are a lot of americans who need health care and they're trying to figure out how they can sign up as quickly as possible. so there's no excuse for it. and i take full responsibility for making sure it gets fixed asap. we are working overtime to improve it every day. every day. and more people are successfully buying these new plans online than they were a couple weeks ago. and i expect more people will be able to buy conveniently online every single day as we move forward. we're going to get these problems resolved. now, in the meantime, you can still apply for coverage over the phone or mail or by person. because those plans are waiting. and you're still able to get the kind of a
? not just but all of the exchanges? >> sir -- >> how difficult is that figure to give me or if you can't give it to me, could you send it to me? >> i would like to get it to you in writing very quickly. >> madame secretary -- i don't know how much time i have left but i would like to talk about a couple businesses in my district who are struggling with how to move forward. one is a manufacturing and one is pet boarding and training business and one has 85 employees and others have 46. this is another example of the government picking winners and losers. we're the losers. there is no way i can be competitive if i have to raise prices to cover 170,000. do not pay penalty. raise prices and go out of business. layoff 35 employees and move more production from this country and here's a quote from the other. since they are high labor low margin business cannot afford to pay insurance for employees we're forced to close our business through bankruptcy because there are heavy financial obligations that continue whether we operate or not or five enough employees to get under 50 em
. that is the number of people who were able to enroll in insurance plan through the website on launch day according to documents or war room notes released on thursday night. by the end of the second day only 248 people in the entire country had enrolled even though estimates show 40,000 people in the online waiting room. according to the white house estimate 4.7 unique visitors visited the website wayne the first 24 hours of enrollment. last night the department of health and human services pushed back on the leaked report. speaking to nbc news, "these appear to be notes. they do not include official enrollment statistics. we are focused on providing realable and accurate information and we do not have that at this time. we have always anticipated the pace of enrollment will increase throughout the enrollment period. joining us now is melissa harris-perry with her economist show. >> i'm supposed to speak to this question about whether it was six people or 250. i have no idea how many people signed up. >> here is a theory i'm floating. they should just say, how do these six people get
that. >> congressman, thank you for your time today. >> you bet, thank you. >>> parts of will be taken offline for repair in a few hours. it's the focus of republicans in their weekly address. >> too many americans still cannot even access the online exchanges and for the few that have, they're experiencing sticker shock. the president told us that obama care is more than a website. i agree. it is more than just a website and the problems run far deeper than a few technological glitches. >> the obama administration says it is pulling out all the stops to try to fix, including drafting experts from google and other tech firms to help patch up the ailing website, this as we learn that only six people signed up on the first day and 248 people by day two. let's bring in the chairman and ceo of e-health, handled more than 20 million visitors last year. good to see you. thanks for stopping by, gary. give us a sense of how this is more than a website? we have this graphic from xerox which lays out the exchanges. where do you think they got the rocky start here
. in these early weeks, access to has been a miserably frustrating experience for way too many americans. including many who have waited years, in some cases their entire lives, for the security of health insurance. i am as frustrated and angry as anyone with the flawed launch of so let me say directly to these americans, you deserve better. i apologize. i am accountable to you for fixing these problems. i am committed to earning your confidence back by fixing the site. we are working day and night and we will continue until it is fixed. we have recently added new management talent, additional expertise, and a new general contractor to fix the system in two broad categories. performance and function. our extensive assessment has determined that the website is fixable. i want to outline some of the improvements. we have more users successfully creating accounts. we can process 17,000 account registrations per hour. 5 per second. users can now see whether they are eligible for financial assistance and make more informed decisions. consumers can shop for plans quic
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before congress to explain what's going on with they gave a preview of what to expect on the sunday shows. >> the president has been poorly served in the implementation of his own signature legislation. >> the incompetence in building this is staggering. >> the rollout is the least of the problem. the rollout looks like a disaster, but in my state, most ohioans are going to pay higher costs. >> but over the weekend it was bill clinton who fired back defending the law and the site. >> look at america today. we've got to implement this health care law. the computer deal will get fixed up, don't worry about that. everybody has forgotten, by the way, that when president george w. bush, a republican put that medicare part d drug program in, it was more unpopular than the health care law and they had terrible problems with the computers. >> over the weekend, yet another problem emerged with the site. a critical data center was shut down that's managed by verizon's terremark. it all comes as jeffrey zients promised will be problem-free by the end of n
. the documents show only six people were able to enroll on day one, 248 on day two, completed through which has been plagued by bugs in the system. the white house has said it did anticipate a slow start. let me bring in the chair of the republican national committee, reince priebus. good morning. >> hey, good morning, chris. >> the administration points out that early enrollment in romney care got a slow start in massachusetts as well. 123 people signed up the first month, for example. do we need to just give this thing a chance? >> well, i mean it's certainly -- i think everyone agrees that the rollout has been a disaster. the waste of money put into this website is a mess and clearly people are frustrated and they can't sign up for something. >> well, i don't know if it's a waste of money. they are fixing it. >> okay. so i guess i would concede that eventually i would imagine this website is going to get fixed. so i mean i get that part. i think the bigger issues that we are going to face are, number one, the fact that hundreds of thousands of people are certainly being cancell
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